ResQHub™ is the device management and operations platform built specifically for PERS dealers. Monitor your entire fleet in real time, manage subscribers, configure devices remotely, and run a tighter operation — all from a single interface.
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Take control of every device in your fleet without rolling a truck. Slash support time and eliminate unnecessary site visits.
Adjust fall detection sensitivity per user remotely, so you can optimize performance and eliminate false alarms without ever rolling a truck.
Locate, reboot, or power off devices and trigger audible alerts to find them — all remotely — so you can troubleshoot faster and assist users without a site visit.
Manage Do Not Disturb settings and update contact lists on the fly, so you can customize any user's experience instantly without ever touching the device.
View last connection, average battery life, data usage, and signal strength history for any device, giving you the visibility to troubleshoot faster and more accurately.
ResQHub gives you the visibility to catch potential issues before they impact your customers — and the tools to act instantly when they do.
Monitor battery levels, signal strength, and connection status across your entire subscriber base — giving you the visibility to manage proactively and get ahead of issues before they reach your customers.
Define contacts to receive SMS/Email alerts for SOS events, falls, or low battery — complete with map location — so families stay informed and calls to your center go down.
Allow authorized users to locate a device instantly via the portal or a caregiver text, making it a valuable add-on for families and a critical tool when emergencies happen.
Every device event and programming change is permanently logged, giving you a full audit trail for accountability, troubleshooting, and demonstrating service value to your customers.
Manage your operation efficiently whether you have ten devices or ten thousand — with the controls and visibility to stay in command as you grow.
Create and manage your own sub-dealer hierarchies, assign devices, and control visibility — so resellers and multi-location businesses can scale efficiently under your umbrella.
Define exactly who on your team can see and do what within ResQHub, so you can tighten security and tailor workflows to how your staff actually operates.
You control when each device is activated or deactivated, giving you precise management of your subscriber billing cycles and operational costs.
Every configuration change made by any user on any device is tracked and logged, ensuring complete accountability and security visibility across your entire operation.
Leverage operational data to understand your fleet, manage your business more effectively, and identify opportunities for growth.
Essential reports — Active Devices, Inactivity, Inventory, Event Logs — available right out of the box, so the critical operational data you need is always there when you need it.
Work with us to build reports tailored to your unique business KPIs, giving you deeper insights into your operation to drive growth and efficiency.
We built ResQHub to work the way you work — not the other way around. Choose your stack, keep your brand, and grow on your terms.
Use ResQHub with your existing hardware (SaaS), opt for a full turnkey solution, or bring your own SIM and monitoring — so you can operate under the exact model that works for your business.
Designed to integrate with any monitoring center or cellular provider, giving you maximum flexibility and zero vendor lock-in.
Customize the platform with your own URLs, logos, colors, and alert messaging, so your brand is reinforced seamlessly at every customer touchpoint.
Based on need and volume, we can explore developing custom features specifically for your operation — a true partnership that evolves and grows with your business.
